Save Job Back to Search Job Description Summary Similar JobsGlobal FirmLeading Industry ExposureAbout Our ClientThis global financial institution combines global expertise and cutting-edge technology to stay ahead of the competition and provide essential operational and technical support to its businesses worldwide, improving service and efficiency.Job DescriptionSupport or lead digital content for user experience (UX) design as well as the wider digital teams at Digital Banking by creating clear, elegant copy in Traditional Chinese / Simplified Chinese and English, with suitable communication for audiences from a variety of backgrounds, for all devices supported by the operationShape, define and own the tone of voice which stems from our design guiding principlesSupport production of high quality and accurate UX writing / copywriting across digital channelsSupport production of UX content / copywriting appropriate to a variety of project goals and audiencesOptimise and reconfigure existing internal and external communications to adhere to user experience best practice and the new tone of voiceQuality control and quality assurance on own and teams' work, assist colleagues by proofreading output as requiredWork across a variety of projects, ensuring adequate and appropriate prioritisationEnsure all content presents an accurate overview of brand and is aligned to brand guidelines and toneEnsure consistency both within journeys and across platformsThe Successful ApplicantUniversity Graduate in Interaction Design, Communications, Journalism or a related discipline3+ years of experience in copy editing and/or copywriting, preferably with a focus in UX writingExcellent command of written Traditional Chinese / Simplified Chinese, capability in English a big plusAbility to translate detailed and complex requirements into user-friendly experience with UX writingUnderstanding of user experience and digital design best practicesUnderstanding of User Centred Design methodology and its practical implementationAbility to clearly and effectively communicate ideas and solutions to stakeholdersGood relationship management skills to satisfy a wide range of internal and external customers with conflicting prioritiesPeople experience in customer-focused organisations with leadership skills motivating and inspiring others to excelBe open to receiving feedback and constructive criticismBe passionate about all things UI/UX and other areas of design and innovationWorking knowledge in UI/UX Software (Sketch, Photoshop, InDesign, Figma, etc.)Ability to work within a Design System and propose various concepts within given constraintsGood time management and prioritisation of projects and tasksUnderstanding of agile / scrum methodologyStrong online portfolio available for viewingPrevious experience in the financial sector preferable but not a mustGreat sense of ownership and servicing mind-set to ensure efficient and effective customer service deliveryWhat's on OfferWorking at our Client offers the opportunity to contribute to a global financial leader, leverage cutting-edge technology, and drive innovative solutions that shape the future of banking.ContactGrant RileyQuote job refJN-092024-6539752Phone number+852 3602 2484Job summaryFunctionMarketingSpecialisationDigital, Online & Social MediaIndustryFinancial ServicesLocationHong KongJob Type:TemporaryConsultant nameGrant RileyConsultant phone+852 3602 2484Job ReferenceJN-092024-6539752
