Save Job Back to Search Job Description Summary Similar JobsCustomer Service Experience is a mustFS Industry is a mustAbout Our ClientOur client is a well-known US bank. They wish to hire a talented Senior Client Representative to join their team.Job DescriptionReporting to the manager, you will be responsible forproviding quality support to clientsbeing proactive in responding to client's inquiries (such as fund transfer, FX, tax and corporate action and trade settlement)taking ownership to work with internal stakeholders to prioritise client requests and deliverables and to facilitate solving issuesassisting clients in new account opening/maintenance and system access set upmaintaining strong knowledge of the bank's business, products, internal workflows and systemsdeveloping knowledge and understanding of clients' business needsassisting in identifying opportunities to enhance overall client experiencecompleting client reporting requirements monthlymonitoring all client documentations (KYC, account information, tax, authorized signers)The Successful ApplicantRequirement:A degree in Accounting/Finance/BusinessMinimum 3 years of customer servicing experience within the FS sectorStrong communicationIndependent problem solverExcellent command of both spoken and written English and Chinese (including Mandarin)What's on OfferBenefits:Work Life BalanceCompetitive PayCareer ProspectWell-known bankContactNicole HuiQuote job refJN-082024-6498256Phone number+852 3412 4832Job summaryFunctionBanking & Financial ServicesSpecialisationBack Office - OperationsIndustryFinancial ServicesLocationHong KongJob Type:PermanentConsultant nameNicole HuiConsultant phone+852 3412 4832Job ReferenceJN-082024-6498256
