Save Job Back to Search Job Description Summary Similar JobsTransfer Agency or Fund Admin experience is highly preferredGood English and MandarinAbout Our ClientOur client is a well-known bank. They wish to hire a talented Senior Representative to join their Transfer Agency team.Job DescriptionReporting to the Manager, you will be responsible formonitoring and addressing all email and phone inquiries within timelines and service level agreementsusing internal systems and applications to follow up and facilitate query management, external communication and internal coordinationensuring the outstanding matters will be addressed and escalated when necessarybusiness partnering with internal stakeholders to facilitate issues resolution (payment, commission, AML/KYC)providing quality and meaningful support to clients and investorsbeing proactive in responding to investors and clients' inquiries (such as account opening, trade status, static data update request)maintaining strong knowledge of the company's Transfer Agency productsThe Successful ApplicantWork ExperienceDegree Holder in Business/Accounting/Finance/Computer ScienceMinimum 2 years of transfer agency or financial industryExcellent communication skills (English and Mandarin)What's on Offer Benefits:Work Life BalanceCompetitive PayCareer ProspectWell-known bankContactNicole HuiQuote job refJN-082024-6507680Phone number+852 3412 4832Job summaryFunctionBanking & Financial ServicesSpecialisationOperations / Middle Office - Banking / SecuritiesIndustryFinancial ServicesLocationHong KongJob Type:PermanentConsultant nameNicole HuiConsultant phone+852 3412 4832Job ReferenceJN-082024-6507680
