Customer Service Specialist - Sports

Hong Kong Permanent HK$20,000 - HK$25,000 per month (HK$240,000 - HK$300,000 per year) View Job Description
-Leading Sports Company -Dynamic Working Environment and Culture
  • Leading Sports Company
  • Dynamic Working Environment and Culture

About Our Client

A leading sports company is seeking a Customer Service Specialist with a proven track record to join their team. With an impressive portfolio and a strong market presence, this is an exceptional opportunity for a passionate self-starter to drive a key business line. The company is expanding its operations in the Hong Kong market.

Job Description

As a Customer Service Specialist, you will be instrumental in enhancing operational efficiency by providing support and assistance to the team. Your responsibilities include resolving issues, responding to customer inquiries, and ensuring overall customer satisfaction. You will manage order processing, maintain strong relationships with clients, and collaborate with internal teams. Your ultimate goal is to contribute to business success by delivering outstanding customer service that fosters trust and loyalty. Create and maintain orders in SAP. Manage customer orders in coordination with relevant departments. Ensure timely dispatch of orders. Proactively liaise with internal and external parties to address issues and inquiries promptly. Support daily customer service operations.

The Successful Applicant

2-3 years of experience in B2B customer service

Familiarity with SAP is a plus

Excellent communication, interpersonal, and organizational skills

Strong attention to detail

Ability to thrive in a fast-paced and dynamic environment

Proficiency in English and Chinese (both spoken and written)

Strong computer skills and knowledge

What's on Offer

This position presents strong growth opportunities and a clear career path within a multinational corporation. Enjoy a dynamic working environment with competitive company benefits.

Contact
Sherman Sung
Quote job ref
JN-102024-6569551
Phone number
+852 3412 4855

Job summary

Function
Sales
Specialisation
Account Manager
Industry
Retail
Location
Hong Kong
Job Type:
Permanent
Consultant name
Sherman Sung
Consultant phone
+852 3412 4855
Job Reference
JN-102024-6569551

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.