Save Job Back to Search Job Description Summary Similar JobsLeading Sports CompanyDynamic Working Environment and CultureAbout Our ClientA leading sports company is seeking a Customer Service Specialist with a proven track record to join their team. With an impressive portfolio and a strong market presence, this is an exceptional opportunity for a passionate self-starter to drive a key business line. The company is expanding its operations in the Hong Kong market.Job DescriptionAs a Customer Service Specialist, you will be instrumental in enhancing operational efficiency by providing support and assistance to the team. Your responsibilities include resolving issues, responding to customer inquiries, and ensuring overall customer satisfaction. You will manage order processing, maintain strong relationships with clients, and collaborate with internal teams. Your ultimate goal is to contribute to business success by delivering outstanding customer service that fosters trust and loyalty. Create and maintain orders in SAP. Manage customer orders in coordination with relevant departments. Ensure timely dispatch of orders. Proactively liaise with internal and external parties to address issues and inquiries promptly. Support daily customer service operations.The Successful Applicant2-3 years of experience in B2B customer serviceFamiliarity with SAP is a plusExcellent communication, interpersonal, and organizational skillsStrong attention to detailAbility to thrive in a fast-paced and dynamic environmentProficiency in English and Chinese (both spoken and written)Strong computer skills and knowledgeWhat's on OfferThis position presents strong growth opportunities and a clear career path within a multinational corporation. Enjoy a dynamic working environment with competitive company benefits.ContactSherman SungQuote job refJN-102024-6569551Phone number+852 3412 4855Job summaryFunctionSalesSpecialisationAccount ManagerIndustryRetailLocationHong KongJob Type:PermanentConsultant nameSherman SungConsultant phone+852 3412 4855Job ReferenceJN-102024-6569551