IT Support Engineer, Large-size Organization, Up to 25k

Hong Kong Temporary HK$20,000 - HK$25,000 per month (HK$240,000 - HK$300,000 per year) View Job Description
Provide Tier1-tier 2 support to users in large orangisation.
  • 1 year renewable contract, Mutiple headcounts
  • Microsoft desktop / Office 365 / Azure

About Our Client

My Client providing tailored technology services to large organizations and banks. They offer comprehensive support, including infrastructure management, cybersecurity, and cloud solutions. By leveraging innovative technologies, they enhance operational efficiency and ensure robust security, enabling clients to focus on their core business objectives while maintaining a competitive edge.

Job Description

  • Deliver friendly and effective 1st and 2nd level support to users.
  • Timely update job statuses in ticketing and activity tracking systems.
  • Carry out upgrade, maintenance, and support tasks outside of regular office hours.
  • Conduct daily checks on meeting room facilities each morning.
  • Ensure meeting room facilities are ready for use and troubleshoot any issues that arise.
  • Occasionally manage equipment deliveries and rack-mount IT equipment.
  • Remain available by phone during non-office hours.
  • Perform additional ad-hoc duties as assigned.

The Successful Applicant

  • Diploma or higher in Information Technology, Software Engineering, or a related field.
  • Min. 2-3 years of experience in a technology support role.
  • Experience in trade floor or financial services IT is a plus.
  • Relevant industry certifications (e.g., MCITP/MCSE) are advantageous.
  • Proficiency in Microsoft desktop applications, Office 365, and Azure platforms.
  • Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin preferred)

What's on Offer

  • Friendly environment
  • Office hour support
  • Advanced technology
Contact
Samantha Yiu
Quote job ref
JN-102024-6577762
Phone number
36022470

Job summary

Function
IT
Specialisation
IT Support
Industry
Technology & Telecoms
Location
Hong Kong
Job Type:
Temporary
Consultant name
Samantha Yiu
Consultant phone
36022470
Job Reference
JN-102024-6577762

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.